PRIVACY POLICY
All information and data that you as a user provide through the website www.callandridemallorca.com is fully protected under the terms of this Privacy Policy based on the application of the General Data Protection Regulation.
RESPONSIBLE FOR THE FILE:
In accordance with the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantees of Digital Rights, , CALL AND RIDE S.L. informs the interested party that any personal data provided at any time and voluntarily by CALL AND RIDE S.L. will be included in the personal data files owned by CALL AND RIDE S.L. (address at Playa del Rosario Nº 4 Mallorca) for the purpose of updating our databases, as well as their use for commercial, information and/or advertising purposes regarding our products and services.
HOW DO WE COLLECT PERSONAL DATA?
CALL AND RIDE S.L. collects the personal data that you provide through the contact forms, service request forms included on the website, our e-mail addresses and through telephone contact.
– Sales form: In order to access the sale or reservation of our services it is necessary to fill in a form. It is necessary to provide this information in order to access the service.
– Enquiry form: In order to make an enquiry it is necessary to fill in a form. It is necessary to provide this information in order to access the service.
WHAT DATA DO WE COLLECT?
CALL AND RIDE S.L. collects the following data through the website:
– Identifying data: name, surname, email, telephone number, type of mutual insurance company, Insurer, policy number and NIF.
– Data included in the subject of the query.
CALL AND RIDE S.L. collects the following data outside the website:
– Identity data: name, address, ID number, date of birth, telephone number and e-mail address.
– Invoicing data
– Hotel or accommodation data
The personal data requested are mandatory, so that refusal to provide them will make it impossible to carry out the provision of contracted services or answer queries.
WHAT DO WE USE YOUR DATA FOR AND FOR HOW LONG?
CALL AND RIDE S.L. will collect and process your personal data for the following purposes:
– Customer registration and management: To be able to carry out the provision of the contracted service signed by the parties. In this case the data will be kept for this purpose for as long as the contract is in force, except in cases where the Law establishes another term.
– To make reservations for both bicycles and tours.
– Advertising and/or commercial purposes To manage the sending of commercial communications from CALL AND RIDE S.L…,
– Answering queries: We request data such as name or email to respond to queries made by the user through the website.
– Exercise rights Arco
– Customer Service
If you do not agree with any of the purposes mentioned above, you can contact us by email at info@callandridemallorca.com identifying yourself and telling us about your incident or problem.
ON WHAT BASIS DO WE COLLECT DATA?
CALL AND RIDE S.L. is entitled to process your data in order to carry out the service contracted for the execution of the contract, otherwise it will not be possible to comply with the contract.
The sending of commercial communications by CALL AND RIDE S.L. about products and services similar to those already contracted is based on the legitimate interest of CALL AND RIDE S.L..
The sending of commercial communications by CALL AND RIDE S.L. about products not similar to those already contracted is based on the consent of the user and/or client, which may be withdrawn at any time. Said consent is given by accepting the privacy policy.
DATA RETENTION PERIOD:
We keep your data for the following periods:
– Indefinite.
– Until the interested party says otherwise.
COMMUNICATION OF DATA TO THIRD PARTIES:
CALL AND RIDE S.L. may communicate the data to:
– Public Administrations in the cases foreseen by the Law.
– Consultants
– Web developer
The data provided will not be passed on to third parties except in cases where there is a legal obligation, and will be kept for the time necessary to deal with your request as long as you do not indicate otherwise by exercising your right of cancellation, or for the time necessary to comply with legal obligations.
WHAT ARE YOUR RIGHTS?
You can exercise your rights by contacting CALL AND RIDE S.L. free of charge by e-mail at info@callandridemallorca.com or at its address, Playa del Rosario Nº 4, enclosing a photocopy of your identity document.
You may exercise the following rights:
– To revoke the consents granted.
– Obtain information about whether CALL AND RIDE S.L. is processing your personal data and for what purpose.
– Access your personal data
– Rectify inaccurate or incomplete data.
– Request the deletion of your data.
– Limit the processing of your data.
– Cancel all your data
SECURITY:
CALL AND RIDE S.L. uses state-of-the-art technology to protect your personal data and information, and our website is stored on secure servers protected against the most common types of attacks. However, we must remind you that there is no invulnerable technology and that you must therefore make every effort to maintain the level of security of your data.
CALL AND RIDE S.L. has established the appropriate and necessary security measures to protect your personal data and to comply with the Data Protection.
CONFIDENTIALITY:
CALL AND RIDE S.L. is obliged, in accordance with the General Data Protection Regulation, to maintain secrecy regarding the personal data accessed, even after the commercial relationship between both parties has ended, and this obligation must be extended to all the staff of its organisation who have access to said files. This duty of secrecy is likewise extended to all other information that is not personal data and to which it has access or knowledge during the provision of its services.
ACCEPTANCE AND CONSENT:
The user declares to accept and consent to the processing of the same by CALL AND RIDE S.L for the purposes established in the aforementioned privacy policy. He/she also declares that he/she has been informed of the conditions on Data Protection.
As for the consent that you have given to CALL AND RIDE S.L., this may be revoked by you at any time you wish, by simply contacting CENTRO CALL AND RIDE S.L. at info@callandridemallorca.com and indicating said revocation.
Legal text updated on 28/6/23
WEB FORM
RESPONSIBLE: CALL AND RIDE S.L. (B57905796.), PURPOSE: To carry out the provision of bicycle rental services, tours, resolve queries.., LEGITIMATE: consent of the interested party and execution of the service, TARGETS: The data is transferred to legal counsel, web developer, insurance companies, collaborating centres and as provided by law, RIGHTS: You can exercise your rights of access, rectification and deletion of data, as well as other rights, as explained in our privacy policy, at the address info@callandridemallorca.com ADDITIONAL INFORMATION: You can get more information about how we treat your personal data in our privacy policy.
I accept the Privacy Policy and terms of use.
I accept that CALL AND RIDE S.L. may send me advertising communications about its services.